What seemed like just another interview to talk about music ended up becoming one of the most talked-about television moments of recent days. Shakira participated in a video call with David Broncano for the Televisión Española program *La Revuelta* to promote her hit single “Dai, Dai”—the official song of the 2026 World Cup—and to discuss the series of concerts she will be performing in Madrid over the coming months.
However, a completely unexpected turn of events changed the course of the conversation and made both the host and the audience laugh.
During the first few minutes of the conversation, the Colombian singer talked about the extraordinary phase her career is currently in. The hit “Dai, Dai” continues to rack up millions of streams on digital platforms and has become one of the anthems of the 2026 World Cup.
In addition, the artist shared her excitement about returning to Spain for a concert residency in Madrid scheduled for September and October—a series of performances that has generated great anticipation among her fans and for which tickets are in high demand.
The interview was proceeding normally until a sound interrupted the conversation.
Shakira receives an unexpected call
While she was answering one of Broncano’s questions, Shakira’s cell phone started ringing.
With the characteristic sense of humor that sets the Spanish host apart, he reacted immediately.
“Who’s calling you? Who is it? Answer it!” she said with a laugh.
The singer casually replied that she had already rejected the call, while jokingly asking if the audience could see what was happening on screen.
Far from letting the moment pass, Broncano kept improvising and jokingly suggested making a “three-way call,” prompting more laughter in the studio.
That was when the scene that ended up stealing the show took place.
As the two continued talking, the host noticed that someone was slowly crawling across the floor behind Shakira.
“What’s going on over there?” he asked in surprise as he watched a figure moving quietly on all fours behind the singer.
Shakira, who hadn’t realized what was going on at the time, asked, confused, what was happening.
Seconds later, he realized that the person at the center of the scene was Diana, his personal assistant, who was trying to pick up the phone without interrupting the interview.
The strategy was to cross the area as inconspicuously as possible, but the exact opposite ended up happening.
When she realized what had happened, Shakira couldn’t help but laugh.
“He’s my assistant! He was trying to answer the call,” she explained with a laugh as she watched how her impromptu maneuver had been completely exposed in front of the cameras.
Broncano also burst out laughing and remarked that surely no one had expected such a spontaneous moment during the interview.
Far from feeling uncomfortable, the singer decided to officially introduce Diana, who ended up greeting the host and the audience while the two shared a hug amid laughter.
The natural way they reacted turned the incident into one of the show’s most celebrated moments.
A moment with his assistant that went viral
Although the initial purpose of the interview was to promote the international success of “Dai, Dai” and highlight Shakira’s upcoming performances in Madrid, the amusing incident ended up dominating the conversation on social media.
Within a few hours, clips from the show began circulating widely on various digital platforms, where thousands of users highlighted the singer’s spontaneity and David Broncano’s sense of humor.
Many fans noted that situations like this reveal a more relaxed and down-to-earth side of the Colombian artist, whose natural reaction ended up winning over the audience.
In the end, what was supposed to be an interview focused on music ended up becoming one of the most memorable and viral TV moments of the week, proving that, in live broadcasts, there’s always room for the most unexpected surprises.
Here’s the video of that funny moment between Shakira and her assistant.
